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Privacy Policy

11.04.2025
Review Tide

1. Introduction

At Review Tide, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services designed to help businesses improve and increase their Google reviews.

By using our website or services, you consent to the practices described in this Privacy Policy

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Business name and contact details

  • Billing and payment information

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Pages visited on our website

  • Time and date of visit

  • Referring website

c. Client Data

When you use our services, you may provide us with your customers’ information (e.g., name, email, phone number) so we can help you request and manage Google reviews. You are responsible for obtaining the appropriate consent from your customers before sharing their information with us.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services

  • Send review request emails or texts on your behalf

  • Respond to customer inquiries and support requests

  • Analyze website usage and improve user experience

  • Send marketing communications (only if you opt in)

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Trusted third-party service providers who help us operate our website and services (e.g., email/SMS platforms, payment processors)

  • Legal authorities when required by law or to protect our rights

All third-party partners are obligated to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent at any time (where applicable)

  • Object to or restrict certain types of processing

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [insert contact email].

8. Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

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